RAHAYU, Yulianita; SUHARTI, Sri. KUALITAS JASA, CITRA PERUSAHAAN DAN KEPUASAN NASABAH PT. BANK BJB KANTOR CABANG UTAMA BANDUNG. EKUBIS: Jurnal Ekonomi, Keuangan, & Bisnis, [S. l.], v. 3, n. 1, p. 67–80, 2021. Disponível em: https://ojs.uninus.ac.id/EKUBIS/article/view/1203. Acesso em: 3 feb. 2026.